The information on this page does not apply to Edmonton.
Return to the Your Bill Page.

Manage your account online!

Whether you are at home or on the go, you can easily manage your account online. Customers can do any of the following, 24 hours a day, 7 days a week anywhere that you have Internet access:

  • View an account summary
  • Request new service
  • Transfer services
  • Stop services
  • Update contact information

Manage your account

Customer Service

Monday to Friday: 8 am – 7 pm
Saturday: 8 am – 4:30 pm
Closed statutory holidays

Tel: 310-4300
Toll-Free: 1-800-667-2345​

View our mailing address.

Show contact information for a different community.

Emergencies in Edmonton


Power: 780-412-4500
Water: 780-412-6800