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The information on this page does not apply to Edmonton.
Return to the Your Bill Page.

​Receiving your bill

There will be 4 bills issued per year:

  • January
  • April
  • July
  • October

Payments

There are many ways to pay your bill.

  • By mail: Payment can be mailed to the address below.
  • Through your bank: Payments can be made at most banks or by internet and phone banking.
  • In person: We also accept payment by money orders or cheque at our EPCOR office (payable to EPCOR Water West Inc.)
  • After hours: There is an after hours bill payment Drop Box at our office (no cash, please).
  • Pre-authorized payment plans are available, contact our office for information.

Post dated cheques are accepted.

Emergencies

24 HOURS
Power: 780-412-4500
Water: 780-412-6800

Customer Service

MON – FRI 8 AM – 7 PM
SAT 8 AM – 4:30 PM
CLOSED STATUTORY HOLIDAYS

Tel: 310-4300
Toll-Free: 1-800-667-2345​
Fax: 310-4295
custserv@epcor.com

Mail:
CORRESPONDENCE
EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8

BILL PAYMENTS
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Fax: 780-412-4299

Water Rates

View the current water rates.