Have a Question? Ask Us!

​We offer you 5 ways to pay your bill:

Online billing through epost

Go paperless with epost, a convenient, secure service provided by Canada Post. With this free service, you'll be able to receive, store and pay your bills in one place online - epost in one location.

Receiving your bill through epost

Sign up for online billing through epost and you will no longer receive a paper bill in the mail. You'll receive your bill, bill inserts and customer newsletters in an electronic format. Epost also allows you to save and retrieve your bills online for up to seven years.

Paying your bill through epost

You can sign up to view and pay your EPCOR bill online with epost through most major financial institutions by selecting the ‘ebills’ link.

Learn more about epost.

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Authorized Payment Withdrawal (APW) & Other Payment Plans

We make paying your bill easy and convenient with our payment plans like APW that automatically pays your bill from your bank account each month.

Sign up for or learn more about or payment plans.

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Telephone or Online Banking

Pay online or by telephone with services provided by most major banks. Visit your bank's website and follow their directions for setting up online payment.

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At your bank

Make a payment at your bank through a teller or at a bank machine.

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Mail

To pay your bill by mail, use the pre-addressed envelope included with your bill statement or mail to the address in the contact box.

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epost™ is a trademark of the Canada Post corporation

Emergencies in Edmonton

24 HOURS
Power: 780-412-4500
Water: 780-412-6800

Edmonton Customer Service

MON – FRI 8 AM – 7 PM
SAT 8 AM – 4:30 PM
CLOSED STATUTORY HOLIDAYS

Tel: 310-4300
Toll-Free: 1-800-667-2345​
Fax: 310-4295
custserv@epcor.com

Mail:
CORRESPONDENCE
EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8

BILL PAYMENTS
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3
Fax: 780-412-4299

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​Fair Competition Statement

You can choose any retailer listed at ucahelps.alberta.ca or at 310-4822. The electricity or gas that is delivered to your home, business or other location is not affected by your choice of retailer.

Fair Competition Statement

Third Party Disclaimer​

EPCOR's website may provide listing of and/or links to third party websites as a convenient information service only. EPCOR accepts no responsibility or liability for the privacy practices, content, opinions, accuracy, and administration of such other websites, nor do we monitor or endorse these websites.