Find out more about web self-serve and what you can do online.
Learn about your bill, the individual charges and what they represent.
Discover all the different payment methods that EPCOR offers, including payment plans, epost, online banking and mail.
Learn about the Automatic Withdrawal Payment Plan, Equalized Payment Plan and Preferred Payment Plan.
Request a duplicate bill from the previous 12 months by completing this form. There may be a charge for this service.
Stop wasting time and energy - join the EPCOR Efficiency Club and you could win efficiency-friendly prizes.
Why we may ask for a deposit, how we calculate them, and when you can expect the deposit to be refunded.
In the event of a billing dispute, we will always work with the customer to find a resolution. Read more about what happens when there is a payment dispute.