Site Tools
  Help
  Site Map
  Terms of Use



Help

Get the Best Experience

  • Screens on our website are set to 800 by 600 resolution for optimal viewing. You can enhance your experience by switching your monitor settings to 1024 x 768 resolution.
  • We recommend using an up-to-date version of Internet Explorer or Netscape to view our site. (Older or less-popular browsers may not display pages correctly, and you may not be able to take advantage of newer features). You can download new or more recent free versions of Netscape or Internet Explorer browsers by clicking on one of the following links:
  • We have built our website to work properly on all major computer types. We have used only software programs and plug-ins commonly used on the web. Should you find any particular problem that we should know about, please feel free to send us feedback.
  • Standard navigational options have been provided for your convenience.
  • We have provided a site map which will help you determine where you want to go next, and how the site is laid out. See our Site Map for a detailed map. 

More Help:

Be sure to visit Contact Us for all EPCOR contact information.
 
If you experience a problem with the functions on our website that is not described above, please email webadmin@epcor.ca for technical assistance.
 
IMPORTANT: Including:
  1. the page your were on
  2. your exact error message (if any),
  3. a description of the problem,
  4. your operating system (eg. Windows 98, Windows XP, Mac OS8 etc), and
  5. your web browser and version (example, Internet Explorer 5.5, Netscape 6.0)

in the body of your email will assist us identifying the source of your problem more quickly.