This Privacy Policy is a demonstration of EPCOR’s commitment to privacy protection.
It has always been EPCOR’s priority to safeguard any information provided by our customers. We are committed to meeting, and where possible, exceeding, the requirements of all applicable privacy legislation that relates to EPCOR’s businesses (the “privacy legislation”).
This Policy will apply to EPCOR Utilities Inc. and all of its subsidiaries, including EPCOR Distribution & Transmission Inc., EPCOR Water Services Inc, EPCOR Merchant and Capital L.P., and EPCOR Energy Alberta Inc. (collectively referred to as “EPCOR”). Note, that this list of companies is not all inclusive and may change from time to time.
At EPCOR, customer information is maintained as strictly confidential. Unless you authorize us to release it, or release is required or permitted by law, we will not disclose information about you to any third parties. However, in order to efficiently provide you with our services, we will share information with other EPCOR businesses or suppliers who perform services on our behalf and with whom contracts have been signed that obligate that third party to adhere to EPCOR’s privacy policies. We never sell, lease or trade information about you or your accounts to other parties, unless you authorize us to do so, or unless required or permitted by privacy legislation.
Please click the following links to download and view:
This document provides information about EPCOR's Privacy Policy for Customer Information and includes all of the information on the EPCOR Privacy website.
These documents are all Adobe Acrobat files and require the Adobe Acrobat Reader to view. If you do not already have it, you can download a free copy of Acrobat Reader.