For all Residential, Farm, Irrigation, and Small Business customers in Alberta
Call toll free anywhere in Alberta: 310-4300
Call toll free anywhere in North America: 1-800-667-2345
In Edmonton, call: 412-4000
Fax toll free anywhere in Alberta: 310-4295
Fax toll free anywhere in North America: 1-800-324-1725
To help us respond to you more quickly, please include your name, account number, address and questions / comments in the body of the email or fax.
EPCOR Customer Service Centre hours are:
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Monday to Friday - 8 a.m. to 8 p.m.
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Saturday - 8 a.m. to 6 p.m.
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Sundays and Statutory Holidays – Closed
Mailing address for bill payments:
EPCOR
P.O. Box 500
Edmonton AB
T5J 3Y3
For all other mailing, please use the Head Office address.
Ontario Customers
To help us respond to you more quickly, please have your account number ready.
Our hours are: Monday to Friday, 9 a.m. to 5 p.m.
Help us serve you fast! We have tailored our contact phone numbers and addresses for specific customers and their unique needs. Sending your request or inquiry to the appropriate area will ensure you receive the quickest and most helpful response possible.